Yes. Within 72 business hours, a deposit of 30% of the total amount must be paid. You will receive information about the deposit amount and payment method in the booking confirmation email. The remaining balance should be paid upon arrival, before check-in – in cash or by bank transfer.

Unfortunately, no. Each apartment accommodates only as many people as specified in the listing.

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Yes, as long as the arrival/departure dates don't conflict with other bookings. Please contact us to arrange this.

Yes. If the Guest would like an invoice, they must inform us of this at the time of booking.

The service fee covers the cost paid to an external cleaning company responsible for cleaning and disinfecting the apartments before and after your stay. To ensure the safety and comfort of our Guests, we make sure these services are provided to the highest standard. The service fee is mandatory.

Yes. Our offer includes properties where pets are welcome. If you decide to bring your dog, please let us know in advance.

The day before your arrival, you will receive an email from us with all the necessary information. That's exactly where you'll find the phone number of the on-site resident, whom you should contact to arrange your arrival time.

Dedicated parking spaces are available for most of our apartments.

All our apartments are fully equipped. Please check the detailed equipment and amenities for a specific apartment in its listing during the booking process.

On the day of check-in, you will receive a password/PIN for the apartment via the phone number provided during the booking process, which you can use to unlock the door, or a password/PIN for a key box that will give you access to the keys.

You can make a booking on our website by selecting the apartment you're interested in for your chosen dates. You can also book by contacting us by phone. Additionally, you can book through external booking platforms (e.g. Booking.com, Airbnb, etc.) by searching for the specific apartment's name.

No. The price paid by the Guest for the booking is the final price, which includes all fees related to the stay in the apartment.

The booking covers the rental of the apartment; however, we remain available to Guests throughout their entire stay.